Why doesn't my imessage show my contacts?

I have made sure (several times) my contacts are synced to the same icloud server on my phone and computer several times. When I type a name in imessage on my computer it comes up as the name but switches to the number when selected. And when I try to save the number again from imessage it shows up in my contacts as already existing.

Posted on May 14, 2016 6:43 PM

Reply
1 reply

May 15, 2016 1:07 PM in response to HeidiOdenwaelder

Hi,


The issue is being synced over iCloud regardless of the server involved.


On the Mac that should be as simple as going to System Preferences > iCloud and enabling the Contacts option.

The Same needs to be done on the iPhone using the same Apple ID.


The Messages app then needs to be using the same Apple ID.

This has to be an iCloud one but does Not have to be the same one used to sync the Contacts - it just has to be the same on the Mac and iPhone version of Messages.


If on the Mac in System Preferences > Internet accounts other services are also set to the sync Contacts List then you can have problems.

Disable them either in Contacts > Preferences > Accounts or in the System Preferences > Internet Accounts for each active account that is using Contacts to sync.




User uploaded file

9:07 pm Sunday; May 15, 2016


 iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone and an iPad (2)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why doesn't my imessage show my contacts?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.